SHIPPING POLICY
SHIPPING AND TRACKING
Express Delivery Areas: Global
Shipping Logistics Providers: DHL, USPS, UniUni, THT, FedEx, Wanb, EMS
Order Processing:
Orders are processed within 1-2 business days. Upon shipment, you will receive a notification email containing a tracking number.
Delivery Timeframes:
Delivery times may extend during peak periods or if your parcel is subject to customs inspections. Delays of up to 5 business days may occur due to special circumstances. While we strive to ensure timely delivery, we are not responsible for delays or failures to deliver caused by factors beyond our control.
Shipping Costs, Customs Duties, and VAT Taxes:
- Free shipping globally on order above $100 USD
- - For oders not reach $100 USD:
- United State:
Economy (within 6-16 business day) : $5.99 USD ; Standard (within 5-8 business day) : $6.99 USD - Asia / Europe:
Standard (within 5-16 business day) : $4.99 USD - Other area:
Standard (within 5-20 business day) : $9.99 USD
All shipping costs, customs duties, and VAT taxes are paid by you at checkout. No additional fees will be collected upon delivery. All international orders are shipped with tracking information, allowing you to monitor your package's journey.
Packaging:
We ensure that every shipment is securely packed, adhering to international shipping standards.
DELIVERY
Damage in Transit:
We take every reasonable precaution to ensure that products are not damaged during transit. If your item is damaged upon arrival, please contact us immediately at service@shopchillfuzz.com within 3 business days of receiving your shipment. Include a photograph of the damaged item.
Recording Issues:
If possible, please document any issues concerning the delivery (e.g., damaged/soaked package, torn/bent products) with the carrier when you receive your order.